Terms of Service

Your agreement for using LeadsPrep services

Effective Date:

August 30, 2025

By accessing or using LeadsPrep's website, platform, or services (the "Services"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you may not use the Services.

If you are entering into this agreement on behalf of a company, you represent that you have the authority to bind that company.

1. The Services

LeadsPrep provides a subscription-based sales intelligence and automation platform. Core features include:

  • Signal Detection: Layoffs, hiring spikes, restructures, executive changes, competitor watch
  • AI-Generated Assets: Sales briefs, talk tracks, discovery questions, proof points, call notes, ready-to-send intro emails
  • Delivery & Notifications: Daily digest, instant SMS alerts, Slack push, CRM push
  • Portal Features: Dashboard, archive, filtering, favorites, usage tracking
  • Compliance Guardrails: Blacklist words, disclaimers, audit logs

Features may evolve. LeadsPrep reserves the right to update, enhance, or modify features without prior notice.

Service Level: We strive for 99% monthly uptime but provide Services on a best-effort basis. Signal delivery timing may vary due to third-party data sources and technical factors beyond our control.

2. Eligibility

You must:

  • Be at least 18 years old
  • Use the Services for business-to-business (B2B) purposes only
  • Not use the Services for unlawful, fraudulent, harassing, or spam-related purposes
  • Comply with all applicable laws, including CAN-SPAM, GDPR, TCPA, and CASL

3. Accounts & Security

You are responsible for:

  • Safeguarding your login credentials
  • Ensuring only authorized users in your organization access your account
  • Notifying us immediately at support@leadsprep.com of any unauthorized use

LeadsPrep is not liable for any loss or damage arising from unauthorized access caused by your failure to protect your credentials.

4. Subscription Plans & Billing

Plans

LeadsPrep offers one subscription at $129 a month + applicable taxes. Features, limits, and prices are published on our website.

Billing

Payments are processed via Stripe. You authorize us to charge your payment method for recurring subscription fees.

Renewals & Cancellations

  • Subscriptions automatically renew each billing cycle unless canceled
  • You may cancel anytime via your account portal
  • Access remains until the end of the billing period
  • Except as required by law, subscriptions are non-refundable

5. Customer Responsibilities

When using the Services, you agree to:

  • Provide accurate onboarding information (company profile, ICP, competitor list, etc.)
  • Only upload or connect data you are authorized to use
  • Comply with applicable outreach laws and regulations
  • Not misuse competitor watch, guardrails, or signal data in ways that violate laws
  • Review all AI-generated content before use in business communications

6. AI-Generated Content

LeadsPrep generates AI-powered sales briefs, call notes, and email drafts using artificial intelligence.

No Guarantees

AI-generated content is provided "as-is" and may contain errors, inaccuracies, biases, or outdated information. Content may not always be accurate, complete, or appropriate for your specific use case. You must review and verify all AI-generated content before use. We strongly recommend human oversight of all AI outputs.

Your Responsibility

You are solely responsible for reviewing, editing, and approving all AI-generated content before sending to prospects or using in business communications. LeadsPrep disclaims all liability for decisions made based on AI-generated outputs.

Training Policy

We do not use your uploaded Customer Content to train general AI models unless you explicitly opt in through your account settings.

Content Ownership

You retain ownership rights to AI-generated briefs and emails created for your account, subject to your compliance with these Terms.

7. Intellectual Property Rights

Our Rights

LeadsPrep and its licensors own all rights, title, and interest in the Services, including all software, algorithms, AI models, databases, user interfaces, and related technology. All trademarks, service marks, and logos are our property or that of our licensors.

Your License

Subject to these Terms, we grant you a non-exclusive, non-transferable, revocable license to access and use the Services during your subscription term solely for your internal business purposes.

Your Content

You retain ownership of data, information, and content you upload or input into the Services ("Customer Content"). You grant us a limited license to process your Customer Content solely to provide the Services.

Restrictions

You may not reverse engineer, decompile, disassemble, or attempt to derive the source code of the Services or our proprietary algorithms.

8. Data Processing & Privacy

Data Collection

We collect and process personal data as described in our Privacy Policy, including contact information, usage data, and account preferences.

Lawful Basis

We process personal data based on contract performance (to provide Services), legitimate interests (service improvement), and consent where required.

Data Retention

We retain Customer Content and personal data for the duration of your subscription plus 90 days, unless longer retention is required by law or you request earlier deletion.

International Transfers

Data may be processed in the United States and other countries where we or our service providers operate. We implement appropriate safeguards for international data transfers.

Your Rights

Subject to applicable law, you may access, correct, delete, or port your personal data by contacting support@leadsprep.com.

9. Warranties and Disclaimers

Disclaimer

THE SERVICES ARE PROVIDED "AS-IS" AND "AS-AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

No Guarantee

We do not warrant that the Services will be uninterrupted, error-free, or meet your specific requirements. Signal accuracy, completeness, and timeliness cannot be guaranteed due to reliance on third-party data sources.

10. Limitation of Liability

Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEADSPREP'S TOTAL LIABILITY ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Excluded Damages

IN NO EVENT SHALL LEADSPREP BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS OPPORTUNITIES, REGARDLESS OF THE THEORY OF LIABILITY.

Exceptions

The foregoing limitations do not apply to: (a) fraud or willful misconduct by LeadsPrep; (b) violations of intellectual property rights; (c) breaches of confidentiality obligations; or (d) liability that cannot be limited under applicable law.

11. Indemnification

Your Indemnification

You agree to defend, indemnify, and hold harmless LeadsPrep from claims arising from: (a) your use of the Services in violation of these Terms; (b) your Customer Content; (c) your violation of applicable laws; or (d) your negligence or willful misconduct.

Our Indemnification

We will defend you against third-party claims that the Services infringe valid intellectual property rights, provided you notify us promptly and allow us to control the defense.

12. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, pandemics, government actions, labor disputes, internet outages, or third-party service provider failures.

13. Termination

Your Rights

You may cancel your subscription anytime via your account portal.

Our Rights

We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or pose a security risk.

Effect of Termination

Upon termination, your right to use the Services ceases immediately. We will delete your Customer Content within 90 days unless longer retention is required by law. Provisions regarding liability limitations, indemnification, and intellectual property survive termination.

14. Export Controls

The Services may be subject to export control laws. You agree not to export, re-export, or transfer the Services to prohibited countries or persons without required government authorizations.

15. General Terms

Governing Law

These Terms are governed by the laws of the state of Texas, without regard to conflict of law principles.

Dispute Resolution

Any disputes will be resolved through binding arbitration in Houston, Texas, U.S.A. under the rules of the American Arbitration Association.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and LeadsPrep.

Updates

We may update these Terms by posting revised terms on our website. Continued use after changes constitutes acceptance.

Severability

If any provision is found unenforceable, the remainder of these Terms remains in effect.

Contact Us

For questions about these Terms: